Snag Tights FAQ's

Yes, all US shipping offers tracked delivery, click the link in your dispatch email to see the status of your order.

Your dispatch email has an estimated delivery date to give you an idea of when your parcel will arrive. These dates are not set in stone and your order can arrive slightly before or slightly after these dates.

We’ll do our best! Orders can only be changed before your parcel starts it’s journey through the warehouse. Let us know what you need to change and we’ll see if we can catch it. We’ll update you by email. Contact Customer Services as soon as possible: hello@snagtights.com

Sorry about that. First up, check both your order confirmation and packing slip contained in your order to verify the item that is missing. Then please reach out to customer service who can help you. Email: hello@snagtights.com.

That depends on where you live in the US. All our orders are now dispatched from the US, so you won't have any customs or tariffs on any order.

There are estimated delivery times once the parcel is dispatched, as a guide below.

US Shipping Times:
Standard - 3-11 Business days
Priority - 2-3 Business days
UPS Overnight - 1 Business day

We always offer the cheapest, but best shipping available. There are several options available:

Standard - $6.99
Priority - $15.99
UPS Overnight - $84.99

We offer free shipping on all orders over $125.

All your Snag goodies are shipped from our US warehouse to avoid any tariff or customs charges on your end.

We’ll do our best! Orders can only be changed before your parcel starts it’s journey through the warehouse. Let us know what you need to change and we’ll see if we can catch it. We’ll update you by email. Contact Customer Services as soon as possible: hello@snagtights.com

Get in touch with the customer service team who will be more than happy to help. Send your order details and some pics of the problem. You can contact Customer Services through email at hello@snagtights.com.

We want you to love your purchase! If you need to return something, here’s how it works:

✅ You have 90 days to return eligible items

🩲 Intimates (Tights, Chub Rubs, Smoothwear & Underwear) – We can only accept returns if the items haven’t been tried on.

👗 Clothing & Bras – These can be tried on, but they must be returned in brand-new condition with all tags and labels still attached. See notes regarding garments bags.

👙 Swimwear – You can try on swimwear, but the hygiene strip must remain in place for us to accept the return.

Important Notes:

• If your item came with a garment bag, please include it in your return. Missing garment bags will result in your return not being accepted.
• Any items showing signs of wear (such as stains, odors, or damage) will not be accepted for return.

How to Return

1. Fill out our Returns Form to get started.
2. You’ll need to cover the return postage costs, and items remain your responsibility until they reach us. We recommend keeping proof of postage!
3. Once we receive your return, our team will check it and get in touch to process your refund or exchange.

Please note: We cannot accept collection fees, and any unpaid fees may delay your return.

We’re currently only able to accept returns back to our UK warehouse 🇬🇧.

If you have any questions, we're happy to help! 😊 Email us at hello@snagtights.com.

All you need is your height, dress size and body shape, it’s that easy. Then find them on our size chart below and there's your Snag size.

Visit our size guide for more information.

We usually recommend getting a size up from your usual Snag size so that you can grow into them. A few of our customers who are normally a size F or G have said that sticking to the same size even when pregnant has worked for them as F and G are made to be even stretchier than A to E.

We recommend washing them on their own for the first time, and washing them before wearing them, as the colour does not always, but may transfer. Officially, you should hand-wash them using a 'non-aggressive detergent'. As busy people, we usually stick them on a 85ºF wash, with similar colors, inside our specially made wash bags (don't forget to add one to your order), or you can even use a pillowcase or lingerie bag. When drying them, please take care, squeeze dry only and avoid direct heat, as it can degrade the stretch.

All product compositions are listed on the individual products. We always aim to source the most ethical and sustainable raw materials.

Yes!. Snag clothes are suitable for everyone.

No, medical compression tights are a made to measure item with different specification depending on the wearer. But we do sell light compression tights that are perfect for people who are on their feet all day.

We love representing as many people as possible in our photos. The best way for us to see your pictures is to tag us on Instagram - @snagtights - or use the #snagtights hashtag. Alternatively, email us: models@snagtights.com

You get the best price, always, so no discount codes are needed. There are multi-buy discounts on all products that are automatically applied at checkout.

Mix & Match Any Snag Products:
Any 5+ Items - 15% off
Any 10+ Items - 25% off

To make our quality clothing more accessible, we're pleased to now offer flexible payment options. You can invest in your favourite Snag pieces and choose to pay later with Klarna.

Check out our Jobs at Snag page for all our open positions and info on what it's like to work for Snag.