We post your Snags from the UK which is taking a bit longer than usual because of COVID. On average your order should arrive with 7-14 days but sadly it can take up to 26 days to arrive with tracked shipping, and up to 30 days with untracked shipping.
We know how annoying shipping charges are and we are constantly trying to get you the cheapest shipping we can. We have a flat rate shipping cost for tracked delivery:
Untracked Delivery is $7.49 and unavailable over $99.
Standard tracked delivery is $14.99.
Express 48-hour delivery from $19.49.
Our tights are made from 88% polyamide, 10% elastane and 2% cotton.
Our wool tights are 50% merino wool, 40% polyamide and 10% elastane. We only use ethically sourced wool from New Zealand.
Our Leggings are made from 69% Ecovero Viscose, 26% Recycled Polyamide, 5% Elastane. Ecovero Viscose generates 50% less emissions and water impact than generic viscose.
We are currently experiencing delays in dispatch. Dispatch is between 5 to 7 days. We are prioritising all express/next day orders which will go out on time.
We try our best to post out orders the day we get them (or the next working day if you order on an evening or weekend).
We often offer products on pre-order which allow you to secure your pair. The product will state what the pre-order window is. After the pre-order window closes, it usually takes 6-8 weeks for us to make your product and dispatch it.
If you're not 100% satisfied with any aspect of our product or service, you can return your unworn item to us within 28 days of purchase for an exchange or full refund including your original shipping costs.
To process a return or exchange, just drop us a message at firstname.lastname@example.org and we'll send you instructions. Please note that you will be liable for return shipping costs (and remember to keep proof of postage!)
Hygiene is really important to us and our customers so some items cannot be returned, including:
- - Tights are intimates like underwear and cannot be returned once tried on.
- - Swimwear - if the hygiene seal is not intact or any labels have been broken / removed None of this affects your statutory rights.
It's OK to try an item on like you would in a shop (except our tights), but please don't actually wear it out. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels.
Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way! Always ensure that you get proof of postage in case you need to contact us about your return.Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
Some of our really popular products sell out quite quickly and we wanted to make sure nobody missed out. We're offering popular items on pre-order so that you can secure your pair. When the item arrives in the Snag warehouse, we'll ship it straight out to you. This can take anywhere between 2 to 4 weeks. If the item comes back into stock sooner, any pre-orders will be fulfilled right away. We'll send you an email when your order is out the door!
The product page will let you know if an item is available for pre-order and we'll also let you know in the confirmation email which items are pre-order. You can order currently available items with pre-order items. We will be holding all orders that contain a pre-ordered item. We understand this is a shift in the way we operate, but we’re committed to sustainability and ethics and splitting orders into a few different parts has really increased our carbon footprint.
It’d be awesome if you could help us with this by waiting, but should you wish your order to be split and the in stock items sent to you, we can arrange this for you.
If you need to change any information on your pre-order please send us an email at firstname.lastname@example.org.
This is our US website - https://snagtights.us for all our beautiful Snagglers in the good old US of A.
For delivery to Canada please go to our dedicated Canadian website -
For delivery to Australia or New Zealand please go to our dedicated AUD website -
For delivery anywhere else please go to our main website -
- Debit or credit card. At the moment we offer Visa, Mastercard, American Express, JCB, Discover, Diners Club and Elo.
- Apple Pay
- Google Pay
- Paypal. Paypal has also recently launched Paypal Pay in 4 which we do support. For more information about how to activate Paypal pay in 4 please check out: https://www.paypal.com/us/smarthelp/article/what-is-pay-in-4-faq4333
You can cancel your order at any time before your tights are dispatched just by emailing us on email@example.com. After you receive your tights you can cancel for up to 14 days by just sending us back your unused tights. Unfortunately we can't accept cancellations if you've tried on the tights.
Always wash your Snags before you wear them the first time, to make sure there is no residual dye on them. Tights can get caught in the drum of a washing machine so always either hand wash them or else put them inside a pillow case or lingerie bag to protect them. Always squeeze dry, don’t tumble dry, and avoid direct heat because it degrades the stretch.
We keep your name, address and contact details like phone and email on our system to help us provide you with a better service and deal with any problems you might have with your order or products. We may use the email address you give us to contact you if there is a problem with your order, but we don't send marketing emails.
When you visit our website, we use third-party services from Google Analytics and Facebook to collect standard internet log information and details of visitor behavior patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not provide Google or Facebook with any of the personal data that you provide to us.
We will not share your information with any third parties for the purposes of direct marketing. We will share your information with the companies that help us provide our services to you, such as delivery companies. These companies will only use the information we give them for the purpose of fulfilling the service you have requested.
We do not store any payment details or credit card details you use for your purchase - that's all securely handled by the payment providers we use. If you ever want us to get rid of the personal information you've given us please just contact us using the details below and we'll be happy to do so.
This website is owned and operated by Snag US Inc, a subsidiary of Snag Group Ltd. We are a registered Nevada corporation, our trading address is:
Snag US Inc
1930 Village Center Circle #3-1380
Las Vegas, NV 89134
Snag was founded by Brie Read and you can contact her on firstname.lastname@example.org
All of the trademarks, and logos displayed on this web site (the ‘Trademarks’) are registered and unregistered trademarks of Snag Group Limited, or are trademarks and logos which Snag Group Limited has been authorised to use and/or display on its website. Unauthorised use of any of the trade marks and logos appearing on this website is not permitted.
Snag US Inc owns all of the copyright and other intellectual property rights, including but not limited to design rights, in our website and in the material appearing on our website, or is authorised to use such intellectual property by the owners thereof. All rights in the intellectual property appearing on this website are reserved. Permission to use, copy, and distribute content from this website is hereby granted for non- commercial use only, provided that the above copyright and relevant trademark notice appear in all copies and that the name of Snag US Inc is not used in advertising or publicity pertaining to distribution of this information without specific, written prior permission of Snag US Inc.